Privacy Policy
Privacy Policy
Introduction:
At UK Property Matters (“we”, “us”), we are dedicated to protecting your privacy and complying with the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR). This policy explains how we collect, use, and protect your personal data.
Please review it carefully to understand our practices and your rights regarding your information.
Information We Collect:
1. Information You Provide:
When you complete forms on our website (e.g., registration, contact, or valuation request forms) or contact us via email or phone, you may provide personal information such as:
•Name
•Address
•Phone number
•Email address
•Property search criteria
2. Information We Collect Automatically:
When you visit our website, we may collect technical data, such as:
•IP address
•Browser type and version
•Analytics data, including pages visited, clickstream information, and time spent on pages
This information is anonymous and cannot personally identify you.
Cookies:
We use cookies to improve your experience on our website. Cookies are small files stored on your device.
Analytics Cookies:
We use performance cookies to gather anonymous data about how you use our website. This helps us improve our services.
You can manage cookies through your browser settings or learn more about how to control cookies at All About Cookies.
Opting Out of Analytics:
To opt out of Analytics, decline cookies via the cookie notice on our website.
How We Use Your Information:
Information You Provide:
We use this information to:
•Fulfil our contractual obligations
•Provide property details that match your criteria
•Notify you of changes to our services
•Ensure our website functions effectively on your device
Information We Collect Automatically:
We use this data to:
•Administer and improve our website
•Conduct troubleshooting and data analysis
•Enhance website security
Sharing Your Information:
We may share your data with:
•Members or subsidiaries of UK Property Matters (as per the Companies Act 2006)
•Business partners, suppliers, or subcontractors for contract fulfilment
•Analytics and search engine providers to improve our website’s performance
Data Storage:
Your data will be stored within the European Economic Area (EEA). While we implement security measures to protect your data, please note that internet transmissions are not completely secure. Any transmission is at your own risk.
Once received, we will use strict procedures to safeguard your information.
Retention:
We retain personal data only as long as necessary for the purposes outlined in this policy unless a longer retention period is required by law.
Your Rights:
You have the right to:
•Opt-in to marketing communications and subsequently opt-out at any time by contacting us at info@ukpropertymatters.com.
•Access the information we hold about you. Requests may be subject to a £10 fee to cover administrative costs.
External Links:
Our website may link to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. Please review their policies before submitting your data.
Changes to This Policy:
We may update this privacy policy from time to time. Changes will be posted on this page and, where appropriate, notified via email. Please review this page periodically for updates.
Contact Us:
For questions, comments, or requests regarding this policy, please contact us at:
Email: info@ukpropertymatters.com
This policy ensures transparency and compliance while safeguarding your data.
Thank you for trusting UK Property Matters.
